Alpha Home Health Agency Privacy Policy

Introduction

Alpha Home Health Agency, LLC (“Company” or “We”) respects your privacy and is committed to
protecting it through our compliance with this policy. This policy describes the types of
information we may collect from you or that you may provide when you visit the website
http://www.ahhahomecare.com/ (the “Website”) and our practices for collecting, using,
maintaining, protecting, and disclosing that information.
 
This policy applies to information we collect:

On this Website.

• In email, text, and other electronic messages between you and this Website.
• When you interact with our advertising and applications on third-party websites and
• services, if those applications or advertising include links to this policy.
• It does not apply to information collected by:
  • us offline or through any other means, including on any other website operated by
  • Company or any third party; or
  • any third party, including through any application or content (including advertising) that
  • may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your
information and how we will treat it. If you do not agree with our policies and practices, your
choice is not to use our Website. By accessing or using this Website, you agree to this privacy
policy. This policy may change from time to time. Your continued use of this Website after we
make changes is deemed to be acceptance of those changes, so please check the policy
periodically for updates.
‌
Children Under the Age of 13  
Our Website is not intended for children under 13 years of age. No one under age 13 may provide
any personal information to or on the Website. We do not knowingly collect personal information
from children under 13. If you are under 13, do not use or provide any information on this Website
or on or through any of its features/register on the Website, make any purchases through the
Website, use any of the interactive or public comment features of this Website or provide any
information about yourself to us, including your name, address, telephone number, email address,
or any screen name or user name you may use. If we learn we have collected or received personal
information from a child under 13 without verification of parental consent, we will delete that
information. If you believe we might have any information from or about a child under 13, please
contact us at itsupport@ahhahomecare.com.

‌
Information We Collect About You and How We Collect It  
We collect several types of information from and about users of our Website, including
information:
 

• by which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”); that is about you but individually does not identify you; and/or
• about your internet connection, the equipment you use to access our Website and usage details.

   
We collect this information:
 

• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

Information You Provide to Us.
The information we collect on or through our Website may include:
 

• Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
• Records and copies of your correspondence (including email addresses), if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.
• Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
• Your search queries on the Website.

You also may provide information to be published or displayed (hereinafter, “posted”) on public
areas of the Website, or transmitted to other users of the Website or third parties (collectively,
“User Contributions”). Your User Contributions are posted on and transmitted to others at your
own risk. Although we limit access to certain pages, please be aware that no security measures are
perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website
with whom you may choose to share your User Contributions. Therefore, we cannot and do not
guarantee that your User Contributions will not be viewed by unauthorized persons.
Information We Collect Through Automatic Data Collection Technologies.

As you navigate through and interact with our Website, we may use automatic data collection
technologies to collect certain information about your equipment, browsing actions, and patterns,
including:
 

• Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type. We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

 
The information we collect automatically is statistical data and may include personal information,
but we may maintain it or associate it with personal information we collect in other ways or
receive from third parties. It helps us to improve our Website and to deliver a better and more
personalized service, including by enabling us to:
 

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website. The technologies we use for this automatic data collection may include:
• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
• Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
• Web Beacons. Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

 
Third-Party Use of Cookies and Other Tracking Technologies.  

Some content or applications, including advertisements, on the Website are served by third-
parties, including advertisers, ad networks and servers, content providers, and application
providers. These third parties may use cookies alone or in conjunction with web beacons or other
tracking technologies to collect information about you when you use our website. The information
they collect may be associated with your personal information or they may collect information,
including personal information, about your online activities over time and across different
websites and other online services. They may use this information to provide you with interest-
based (behavioral) advertising or other targeted content.
 
We do not control these third parties’ tracking technologies or how they may be used. If you have
any questions about an advertisement or other targeted content, you should contact the
responsible provider directly. For information about how you can opt out of receiving targeted
advertising from many providers, see Choices About How We Use and Disclose Your Information
below.
 
How We Use Your Information  
    
We use information that we collect about you or that you provide to us, including any personal
information:
 

• To present our Website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide though it.
• To allow you to participate in interactive features on our Website.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

    
We may also use your information to contact you about goods and services that may be of interest
to you. If you do not want us to use your information in this way, please check the relevant box
located on the order form.
     
We may use the information we have collected from you to enable us to display advertisements to
our advertisers’ target audiences. Even though we do not disclose your personal information for
these purposes without your consent, if you click on or otherwise interact with an advertisement,
the advertiser may assume that you meet its target criteria.
 
Disclosure of Your Information  
We may disclose aggregated information about our users, and information that does not identify
any individual, without restriction.
     
We may disclose personal information that we collect or you provide as described in this privacy policy:
 

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Company about our Website users is among the assets transferred.
• To third parties to market their products or services to you if you have not opted out of these disclosures.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.

With your consent - We may also disclose your personal information:
 

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use or terms of sale and other agreements, including for billing and collection purposes.

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety
of Company, our customers, or others. This includes exchanging information with other
companies and organizations for the purposes of fraud protection and credit risk reduction.
Choices About How We Use and Disclose Your Information  
We strive to provide you with choices regarding the personal information you provide to us. We
have created mechanisms to provide you with the following control over your information:
 
Tracking Technologies and Advertising. You can set your browser to refuse all or some
browser cookies, or to alert you when cookies are being sent. If you disable or refuse
cookies, please note that some parts of this site may then be inaccessible or not function
properly.

Disclosure of Your Information for Third-Party Advertising. If you do not want us to share
your personal information with unaffiliated or non-agent third parties for promotional
purposes, you can opt-out by sending us an email stating your request to
itsupport@ahhahomecare.com.

Promotional Offers from the Company. If you do not wish to have your contact
information used by the Company to promote our own or third parties’ products or
services, you can opt-out by checking the relevant box located on the order form any other
time by sending us an email stating your request to itsupport@ahhahomecare.com. If we
have sent you a promotional email, you may send us a return email asking to be omitted
from future email distributions. This opt out does not apply to information provided to the
Company as a result of a product purchase, warranty registration, product service
experience or other transactions.

Targeted Advertising. If you do not want us to use information that we collect or that you
provide to us to deliver advertisements according to our advertisers’ target-audience
preferences, you can opt-out by sending us an email stating your request
toitsupport@ahhahomecare.com.

We do not control third parties’ collection or use of your information to serve interest-
based advertising. However, these third parties may provide you with ways to choose not
to have your information collected or used in this way. You can opt out of receiving
targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s
website.

Data Security  
   
We have implemented measures designed to secure your personal information from accidental
loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Where we have given you (or
where you have chosen) a password for access to certain parts of our Website, you are responsible
for keeping this password confidential. We ask you not to share your password with anyone. We
urge you to be careful about giving out information in public areas of the Website like message
boards. The information you share in public areas may be viewed by any user of the Website.
Unfortunately, the transmission of information via the internet is not completely secure. Although
we do our best to protect your personal information, we cannot guarantee the security of your
personal information transmitted to our Website. Any transmission of personal information is at
your own risk. We are not responsible for circumvention of any privacy settings or security
measures contained on the Website.
 
Changes to Our Privacy Policy  
It is our policy to post any changes we make to our privacy policy on this page. If we make material
changes to how we treat our users’ personal information, we will notify you by email to the email
address specified in your account and/or through a notice on the Website home page. The date
the privacy policy was last revised is identified at the top of the page. You are responsible for
ensuring we have an up-to-date active and deliverable email address for you, and for periodically
visiting our Website and this privacy policy to check for any changes.
 
Contact Information  
To ask questions or comment about this privacy policy and our privacy practices, contact us at
itsupport@ahhahomecare.com.